Category Archives: support

Network Solutions Scam

Network Solutions – How to transfer your domains away from Network Solutions and save money in the long term!

Network Solutions has been around since the dawn of the internet. For years they had a monopoly on the domain name business until lobbyists applied enough pressure on the government to force the deregulation of the domain name industry in 1999, forcing them to give up their monopoly. As Network Solutions begun to lose market share they were acquired by Verisign and their business practices began to get increasingly unethical as they tried to maintain their profit while business started to move to their competitors.

Some of the more notable unethical business practices Network Solutions has practiced include:

  • Preemptively reserving domain names people have searched for in order to profit. This effectively means that if you search for a domain name, you will not be able to register it at a cheaper domain name registrar at a later date, because Network Solutions have already reserved it. It also results in Network Solutions raising their registration fees for that domain once they detected your interest in it.
  • Attempting to automatically enroll people in their WebLock service for $1,850 for the first year and $1,450 for each year after. The fact they had the audacity to even try and get away with this beggars belief. It obviously didn’t go down very well and was eventually explained away as a badly worded email. Yeah right!
  • Hijacking peoples sub-domains. They used an obscure provision of their end user licence agreement to use any sub-domain, domain name directory, and sub-domain directory which did not resolve to an active web page for their own advertising purposes.

I have attempted to move away from Network Solutions a couple of times over the years because they are expensive, have too many up-sells, and their website seems to be designed so you accidentally buy things you don’t want, and can’t find the things you do want, such as the “Allow my domain to be transferred away from this unethical, money sucking excuse for a domain registrar” button.  Continue reading

Team Viewer Remote Access Software

What is the easiest way to remote into a computer?

I have a reputation amongst my friends and family as the technical person, which quite often means that when a cellphone, computer or any electronic gadget for that matter is misbehaving, I’m the first person they call. With computers, I try to determine the problem over the phone to figure out if there is an easy fix. If I can not determine the problem over the phone, or the fix is too complicated to explain, I simply pay them a visit so I can fix it for them.

Up until a year ago I had known about gaining remote access into peoples computers, but had never actually tried it. Basically you and your friend with the computer problem both download some software. You can then gain full control of their computer, mouse and keyboard, and diagnose and repair the problem from your home. It’s as if you are sitting right in front of their computer, without actually being there.

I tried out a number of different software solutions to do this, but unfortunately they all required a monthly subscription, except for one. That software was called “Team Viewer” Continue reading